We’re happy to help!

Please follow these instructions -

Fill out & submit the form below.
Once submitted, you’ll be redirected to pay the fee ($20).
Once the fee has been paid, we will email you a pre paid shipping label. Please ship the damaged piece within 7 business days.
Once we receive your damaged jewelry piece, we will make the necessary repair and ship it back to you.
Note - Please allow 14 business days once we receive your jewelry piece for the repair to be made.

Name

First Name

Last Name

Your Email (to receive return shipping label)

Shipping address

Address 1

Address 2

City

State/Province

Zip/Postal Code

Country

Where did you purchase your Madison Sterling jewelry piece?

Estimated date of purchase

MM

DD

YYYY

Please select jewelry piece to be repaired

Please describe issue with the jewelry piece

Thank you for submitting your repair request!