Replacement Request

Please follow these instructions -

Fill out & submit the form below.
When we receive your submitted form, we will email a pre paid return shipping label. Please ship the damaged piece within 7 business days.
Once we receive your damaged jewelry piece, we will ship your replacement jewelry.
Note - Please allow 14 business days once we receive your jewelry piece for the replacement to be shipped.

Your Name

First Name

Last Name

Your Email

Where did you purchase your Madison Sterling jewelry piece?

If you purchased your jewelry piece from a retail store, what is the name of the store?

If purchased on webiste, please fill in "website"

If you purchased your piece from the Madison Sterling website, please provide your order number

Estimated date of purchase

YYYY

Please select jewelry piece to be replaced

Please select pendant

Please describe issue

Ship to address

Address 1

Address 2

City

State/Province

Zip/Postal Code

Country

Thank you for submitting your request!