Replacement Request

We’re sorry to hear that your customer had issues with their jewelry. We want to make it right!

Please follow these instructions -

Fill out & submit the Jewelry Replacement form below.
When we receive your submitted form, we will email a return shipping label. Please ship repair piece within 7 business days.
Once we receive your piece, we will ship your replacement!

Retail Store Name

Your Name

First Name

Last Name

Your Email

Your customer's name (who had issue with jewelry piece)

Please select jewelry piece to be replaced

Please select pendant

Please describe issue

Where would you like replacement jewelry piece shipped to?

Ship to address

Address 1

Address 2

City

State/Province

Zip/Postal Code

Country

Thank you for submitting your request!

Thank you! We’ll be in touch soon!